How Long Does the Ride Surface, Pumps, Max Recovery, Divider, etc…Last?
The best way to upkeep all the above items is to implement a good maintenance program that tackles daily, weekly,…
Read MoreFlowRider Answers Questions
Can a FlowBarrel be Moved?
An older FlowBarrel has successfully been moved in the past by the FlowRider team. There are big sections of expanded…
Read MoreHow Long Does a Ride Surface Last?
Ride surfaces will last for many years – some up to 15 years – if the venue properly cares for…
Read MoreHow Do You Add Tension to the Ride Surface?
A properly tensioned ride surface ensures the wave will operate to the best of its ability. If the maintenance team…
Read MoreWhere Should Riders Line Up?
The best place to start your entry queue will be at the bottom of the wave. This allows all guest…
Read MoreWe Have Some Bolts & Metal Pieces Coming from the Nozzle. Where Did This Come From and How Do We Fix it?
Any hardware that comes out of the nozzle or pump should be recorded and pictures sent to FlowRider directly. Between…
Read MoreThe Pumps Are Making Weird Sounds. What’s the Problem?
If you are noticing any unfamiliar sounds, you should contact FlowRider directly. We will direct you to look at the…
Read MoreThe Ride is Not Turning On. What Do I Do to Fix it?
The most common issue when a FlowRider will not turn on is you need to check that ALL E-stops are…
Read MoreI Am Getting a Fault on my Panel. What Do I Do to Fix it?
Call the FlowRider team at +1 619-241-2517 and they can help diagnose what electrical issue is happening. Depending on your…
Read MoreWhy Do People Slide into the Back Wall?
The main reason someone hits the back wall is they simply fell while riding and the water flow took them…
Read MoreCan I Treat the Surface or Vinyl with Anything?
In FlowRider’s Operational Procedure Manual it states NOT to use any chemical-based cleaning supplies. Soap and water are the safest…
Read MoreWhat Kind of Support Can I Expect if Someone Gets Hurt on My Ride?
All FlowRiders have been tested and new designs have been made to create an experience with the least risk possible.…
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