Who Has Rented the FlowRider Mobile in the Past?
One version or another of the FlowRider Mobile has been shipped and deployed all around the world for many different reasons for many, many…
Read MoreFlowRider Answers Questions
Explore the insights, requirements, and business details for building a surf attraction
How Often Should We Service the Pumps?
According to FlowRider’s Operating and Procedures Manual, the pumps should be serviced every 3-5 years. A good rule of thumb…
Read MoreFrom Where on the Wave Should Riders Launch?
The sides of the ride are the best launch spots participants. If you are goofy footed (right foot forward), it’s…
Read MoreWhat Do I Do if I Have Electrical Problems?
When experiencing any electrical issues the first call or email should be to FlowRider, Inc. directly ( 619-241-2517 or services@flowrider.com)…
Read MoreWhat is Flow Decay & How Do I Fix it?
A flow decay is when the water flow coming out of the nozzles does not make it over the rear…
Read MoreWhat Kind of Support Can I Expect if Someone Gets Hurt on My Ride?
All FlowRiders have been tested and new designs have been made to create an experience with the least risk possible.…
Read MoreCan I Treat the Surface or Vinyl with Anything?
In FlowRider’s Operational Procedure Manual it states NOT to use any chemical-based cleaning supplies. Soap and water are the safest…
Read MoreWhy Do People Slide into the Back Wall?
The main reason someone hits the back wall is they simply fell while riding and the water flow took them…
Read MoreI Am Getting a Fault on my Panel. What Do I Do to Fix it?
Call the FlowRider team at +1 619-241-2517 and they can help diagnose what electrical issue is happening. Depending on your…
Read MoreThe Ride is Not Turning On. What Do I Do to Fix it?
The most common issue when a FlowRider will not turn on is you need to check that ALL E-stops are…
Read MoreThe Pumps Are Making Weird Sounds. What’s the Problem?
If you are noticing any unfamiliar sounds, you should contact FlowRider directly. We will direct you to look at the…
Read MoreWe Have Some Bolts & Metal Pieces Coming from the Nozzle. Where Did This Come From and How Do We Fix it?
Any hardware that comes out of the nozzle or pump should be recorded and pictures sent to FlowRider directly. Between…
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