Wave & Venue OperationsWhere Should Riders Line Up?The best place to start your entry queue will be at the bottom of the wave. This allows all guest…Read More
Product Safety & TechnologyHow Do You Add Tension to the Ride Surface?A properly tensioned ride surface ensures the wave will operate to the best of its ability. If the maintenance team…Read More
Support & ServicesHow Long Does a Ride Surface Last?Ride surfaces will last for many years – some up to 15 years – if the venue properly cares for…Read More
Support & ServicesCan a FlowBarrel be Moved?An older FlowBarrel has successfully been moved in the past by the FlowRider team. There are big sections of expanded…Read More
Support & ServicesHow Long Does the Ride Surface, Pumps, Max Recovery, Divider, etc…Last?The best way to upkeep all the above items is to implement a good maintenance program that tackles daily, weekly,…Read More
Support & ServicesWhere Can I Download Images, Logos, & Videos?The FlowRider team has created an online portal for any venue that has purchased a FlowRider. The online portal gives…Read More
Support & ServicesWho Do I Call for More Boards, Repairs, Warranty Questions, etc…?FlowRider is a one stop shop and just a phone call away for boards, repairs, warranty, waivers, and inspections. The…Read More
Product Safety & TechnologyWhat is the Ride Surface Made of?There a couple different types of ride surfaces that we use across our product line – one is a tensioned…Read More
Support & ServicesHow Much Time Does it Take to Get Replacement Parts?FlowRider has several items in stock at their headquarters in San Diego. Depending on the item and size, it can be shipped out…Read More
Wave & Venue OperationsCan I Use the FlowRider Mobile toPromote My Venue?The FlowRider Mobile can be a great addition to any venue or event activation to help attract more guests. It has been used at the…Read More
Prices & Install DetailsCan I Hire Local Labor to InstallFoam & Vinyl?The FlowRider installation team members have been given the name Specialists because the years of knowledge and practice it takes to become…Read More
Support & ServicesDoes Your After Sales Team Work on our Pumps?The FlowRider team can assist in removing the surface and pump tube that will grant access to the pump to be inspected. We work closely with our pump supplier to…Read More