FlowRider Services

Our goal? Your wave’s optimum performance. Let us help.

Why Us?

Your First Call for Support

From initial install to year five and beyond, Zak & Josh are always at your service.

A man with medium-length hair and a beard smiles at the camera. He is wearing a dark shirt, and the background is softly blurred. The image is in black and white and cropped in a circular frame.

Zak Tolli
After Sales & Construction Manager

+1 619 241 2518
Zak.Tolli@flowrider.com

A man wearing sunglasses, a cap, and a FLOW TOUR shirt smiles and makes a shaka hand gesture with both hands. The image is black and white and taken in a circular frame.

Josh Ornelaz
After Sales & Sports Manager

+1 619 241 2521
Josh.Ornelaz@flowrider.com

Our Service Solutions

Preventive Maintenance

Following the preventative maintenance in the OPM will enhance the life of your FlowRider product: 

  • Daily, weekly, monthly checklists
  • Customizable plans to suit your venue
  • Early issue detection to minimize downtime
  • Warranty preservation
Responsiveness

No one enjoys a problem: 

  • Except us! We relish an opportunity to help you
  • Our help is expert, fast, and efficient
  • Our goal? To exceed your expectations
  • Experience matters!!
Custom Services

Solutions for optimizing your venue and operation: 

  • Staff training, and re-training 
  • Operational and maintenance
  • Branding and marketing support
  • Digital library access
  • Custom color options 
Parts & Repairs

Comprehensive repair and upgrade services to include: 

  • Nozzle flap replacement
  • Side/rear wall refurbishment
  • Ride surface repair and replacement
  • Front and rear recovery updates – MAX Drainage
  • Life Floor walkway upgrades
  • Pump replacement services

Global Offices

Certified technicians ready to assist you worldwide

“At FlowRider, we strive to create partnerships and friendships – both customer, supplier and patron.  We want total satisfaction from all three groups, as this helps our service ethic – total synergy between the parties. We trust that we understand our clients’ wants and needs, and then support them every step of the way. NOTHING makes us happier than our valued clients that buy again, and again.”

Marshall Myrman

San Diego
Americas HQ
Munich
Europe & Africa
Shanghai
Asia Pacific
Dubai
Middle East
Vancouver
WhiteWater HQ

Need Support Today?